poshmark buyer returned different item

Read Also: The Poshmark Scams Happening NOW That You NEED To Know About!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, make sure you disclose any flaw in your item. mandatory definition in black's law dictionary; lost red light camera ticket suffolk county. Undisclosed wear or damage (no matter how small it is). I will continue to take detailed photos and write descriptions. It turns out, the buyer said that there was more wear than I had shown. Now, I teach people how to do the same while skipping years of trial-and-error. Sometimes I ask the buyer if they read through the description of the item to ensure theyre receiving the correct size that they want. Category Women Other Color Black Shipping/Discount $7.97 FREE Expedited (1-3 day) Shipping on orders over $500! Never give your personal information, phone numbers, or bank account details if ever they suggest resolving the dispute with money involved. Although the decision to opt for this service relies on the buyer, doing so shows your credibility as a seller and confidence in the authenticity of your listings. This means that I may receive compensation when you click on a product link or purchase an item linked on this site. Could this Brooklyn man's invention thwart 'package pirate Woman has 'loud, full body orgasm' in the middle of LA concert, Bride killed, groom seriously hurt by drunk driver just minutes after leaving reception, Red carpet live updates and star-studded highlightsfrom the Karl Lagerfeld-themed Met Gala, Brooklyn Beckham and Nicola Peltz coordinate on Met Gala red carpet, Gigi Hadid rocks sexy black corset in edgy Met Gala 2023 look, Serena Williams is pregnant with second baby, debuts bump at Met Gala 2023, Khristina Williams previews the New York Liberty's 2023 WNBA season, Met Gala red carpet: Live updates of all the celebrity outfits. How to Return Items From Poshmark and Get a Full Refund - Business Insider The shirt was torn in such a way that it had to be discarded. This is the real problem w/ selling on Poshmark. Confirm with the buyer that they know what size theyre receiving. HOW TO AVOID HAVING A CASE OPENED IN THE FIRST PLACE. Case: The item is a different color from the pictures. Per Poshmark policy, items cannot be returned because they dont fit. So you should have reported it to Poshmark as soon as you . They also deny sending any threatening messages to Lehman. Sometimes I add in the description that the buyer should be familiar with the brands sizing because its not standard. Before you respond, evaluate the reason for the buyers return request. Really bizarre Online transaction WWYD. Are you reading whats happening? Secondly, according to Poshmark's policies (see below) they don't start processing a refund until you have received the return. Whats its condition? It requires you to offer at least a 10% discount on the price along with a shipping discount of $2.12 or $7.99 (making the buyer's shipping charge $4.99 or free, respectively). The buyer has only a few days to ship the item. Ive noticed that it can take longer if, say, the case gets opened on a Friday since Poshmark employees are likely not working on them over the weekend. Item color displayed in photos may be showing slight difference due to lighting effect during photo shooting or possibly different monitor display settings. If the buyer doesnt like the item or it doesnt fit, they can request a return stating that the incorrect size was stated. You can re-posh the item on Poshmark using the sellers original photos. Response: The item was listed as the size on the dress. Dont comment on the fit. they never returned it to me and ebay voted in my favor. They may take longer if the case goes over a weekend or Poshmark requests more information or pictures from either party. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). I should have looked prior to responding and added that stock photo to my comments. For either scenario, buyer protection in Poshmark allows them the chance to report the incident and file a claim with all relevant proofs within three days the timeframe wherein the Paypal payment to the seller is on hold for release. This works well for sellers who: feel uncomfortable knowing buyers can see their responses in the cases message thread, feel uber confident the return request will get denied as the buyer is clearly citing a reason thats not accepted under Poshmarks policy. Make clear in the description what size the item is in both standard US sizing and whatever sizing system the brand uses. The plastic bags are good for protecting items for storage too. Some readers provided tips for handling open cases as well: C said: I had an open case with a Gucci watch not working when it arrived to my buyer but I made contact daily to apologize and offer my assistance. You may have pictures of the item not shown in the original listing. Answer (1 of 4): First, I'm not sure how Poshmark can blame the courier for an empty box. Either way, make your decision and stick with it so back and forth communication remains consistent. Open a case with Poshmark. What to Do When A Case is Opened Against You on Poshmark, How I Earned $3000 in Vendoos Refer-a-Friend Affiliate Program, 26 Places to Get Clothes to Sell on Poshmark, Poshmark Review: What You Need to Know Before Buying & Selling on Poshmark (2023), How I Made $800 in 6 Weeks Selling Online with Vendoo, How to Have an Awesome Thrift Store Date Night. Read Customer Service Reviews of poshmark.com | 3 of 156 - Trustpilot However, if an item was purchased through the Make an Offer feature, that sale is final and does not get the 3-hour cancellation grace period. How crazy is that? Im interested to purchase this item from your closet, but for some reason, my Poshmark account is acting up.

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